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Bomb Threat / Nuisance Call

General Information

The most common threats are made by direct telephone calls to a company or the Chicago Police Department. However, some threatening calls are made to third parties, particularly television studios and newspaper offices.

There are two reasons for a caller to report that a bomb is to go off at a particular location:

1) The caller knows that an explosive or incendiary device has been or will be placed in the Building and wants to minimize personal injury. The caller may be the person who planted the device, or just someone who is aware of such information.

2) The caller wants to create an atmosphere that spreads panic and disrupts normal business activity. This could be the ultimate goal of the caller.

Suspicious Items

1. Letters that are unusually bulky or heavy.

2. Parcels or envelopes with chemical or oil stains.

3. Parcels or envelopes without a return address.

4. Parcels or envelopes with foreign postmarks.

5. Parcels or envelopes that simply do not look or feel ordinary.

Don'ts

1. DO NOT handle the item.

2. DO NOT attempt to open the parcel.

3. DO NOT place the parcel in water.

4. DO NOT remove any binding material.

5. DO NOT pull or cut any material that protrudes.


Bomb Threat Received By A Tenant

Should a bomb threat be received by a tenant, the following guidelines should be used:

1) Follow the checklist on the final page of this section. Try to obtain as much information as possible. Be prepared to relate this information to the police when they arrive.

2) Immediately call the Office of the Building - (312) 715-0550. 550 West Jackson Management will call the police. If possible, have a second individual call the Office of the Building while the bomb threat call is still in progress.

3) The Police Department will take charge of the situation and order an evacuation if necessary.

4) Be alert for any unfamiliar people and/or objects to point out to the police upon their arrival.DO NOT touch or handle any suspected object.

5) The Tenant Safety Coordinator, accompanied by the police, will make a complete search of the suspected areas. It will be the responsibility of the Tenant Safety Coordinator to identify any suspicious items or packages which do not belong in the suite.

Bomb Threat Received By The Office of the Building

In the event that a bomb threat is received by the Office of the Building, the following guidelines will be observed:

1) The Police Department will be notified immediately.

2) The Tenant Safety Coordinator in the affected area will be informed of the situation. The Police Department will give the order to evacuate if necessary.

3) Tenants should be alert for any unfamiliar people or objects to point out to the police. DO NOT touch or handle any suspected objects.

4) The Tenant Safety Coordinator, accompanied by the Police Department, will make a complete search of the suspected areas. It will be the responsibility of the Tenant Safety Coordinator to identify any suspicious items or packages which do not belong in your suite.

5) If the bomb threat is received against the Building, and not a specific floor or building, all public access areas, beginning with the most accessible will be searched.

Tenant Evacuation

The Police Department will have the responsibility of deciding whether a tenant suite should be evacuated. If you are ordered to evacuate, all the following steps should be followed:

1) The order to evacuate is given.

2) The Tenant Safety Coordinator should inform any Fire Safety Team members within your office to take their appropriate places.

3) Everyone should proceed quickly, but calmly, to the nearest stairway exit. DO NOT RUN!

4) The Search Monitor should walk the suite to assist employees and make sure everyone is aware of the evacuation order leaving all doors open.

5) Evacuation, depending upon the size and type of explosive device, is normally four floors below and three floors above the bomb. Once the evacuation has begun, no one should attempt to re-enter the evacuated area until it has been declared safe by the Police Department.

6) Upon arrival at the rendezvous floor designated by the Office of the Building, everyone should remain in the pre-arranged corridor area. No one should wander about the floor or leave the floor unless directed to do so by the Police Department.

7) The Search Monitor or Tenant Safety Coordinator should proceed to take a head count to determine if anyone is missing from their office. If someone is missing, this information should be relayed to the Floor Captain at the rendezvous floor.

Amenities